Received A Hacked Message But Didn’t Open It If any look suspicious, select the menu (3 dots) next to them and select “Not You”.įrom here by following the same steps, you can log out of other devices. You will recognise them by device type & geographical location. If you are logged in to your Facebook account go to Settings / Settings & Privacy / Security & Login.įrom here have a look at the log to see which devices were recently used to access your account. Once this code has been submitted you will be asked to create a new password. This will take you through to the verification console which will get you to confirm your identity by entering in a code that they send to your email or text to your mobile. Go to the webpage on the browser, and instead of logging in normally, click “Forgot Password”. How To Retake Control Of A Hacked Facebook Accountįirstly use a different device. If Facebook doesn’t accept this, it’s time to retake control of your account. When you attempt to change the password, it will ask for your existing password before you can proceed. What this will do is show you whether your Facebook account has really been hacked. Change Your PasswordĬhange your password. Unfortunately many will have opened it before seeing your post but this will reduce the spread. Post something on your Facebook timeline warning your friends not to open the video sent from you. Once the message has been sent from your device to all of your contacts, really the first thing to do is attempt to break the chain and limit the damage. Check your Facebook account activity for unusual logins.

It will forward the message to all of your contacts in your account. So deleting the app from your phone does nothing. Opening the attachment (such as viewing the video) runs a piece of code that will execute on your account (not on your iPad, PC or mobile – on your account). We are all pretty well drilled about opening attachments in emails in case they contain virus’s, but in Facebook Messenger, these “attachments” may come in the form of a video, a link or an image. When I use the term “do not open the attachment”, that means do not tap on the video, the picture or the link. If you receive a message on Facebook Messenger from a contact that doesn’t usually message you on there…. This is purely a precaution and gives you piece of mind.įollow the instructions below to check the account login history for the last 12 months. In order to break the chain, alert your contacts “not to open message attachments from you”. What To Do When Facebook Messenger Is Hacked

Open messenger account